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Procon dá dicas para contratação de pacotes de internet – Noticias do Acre
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Procon dá dicas para contratação de pacotes de internet

As constantes falhas de rede das operadoras de internet banda larga têm levado os consumidores acreanos a procurar diariamente os órgãos de proteção e defesa do consumidor. Nessa época de chuva as reclamações aumentam por conta das ‘quedas de rede’, e os usuários precisam estar atentos aos seus direitos.

“Os pacotes de internet 3G e ADSL recebem as mesmas reclamações no Procon – oscilação de sinal, falta de rede ou de ‘porta’ pra instalação, entre outros. O consumidor pode e deve reclamar quando se sentir lesado pela operadora”, orienta Daniella Barcellos, chefe da Divisão de Reclamação do Procon/AC.

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